privacy

Privacy Policy


This privacy policy sets out how Hideout Leather uses and protects any information that you give us when you use this website.
Hideout Leather is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We will never pass any of your personal details or e-mail address to any other organisation.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes
 

What information we collect and why

When shopping online with Hideout Leather, we ask for information such as your name, email, Home and delivery address and credit or debit card details. A contact telephone number will also be requested so that you can be contacted if there is a problem with the order. All this information is necessary to process & notify you of your order.
 

What we do with the information we gather
 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •  Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Safety & Security of your Information
 
We are committed to ensuring that your information is secure and protected to the highest standard. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.
 

How we use cookies
 
A cookie is a small pieces of data or text files which asks permission to be stored by your web browser on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and  allows a website to personalise your shopping experience. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Our cookies do not contain any personal information about you and are only used to determine your browser and user preferences for our site. You can choose to accept or decline those cookies. Most web browsers automatically accept cookies, but you can set your browser setting to decline cookies if you prefer. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality and may prevent you from taking full advantage of the website.

 Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information
 
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@hideout-leather.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
 

Your Rights

 If you have any queries about any of the personal and account information we are holding in your name, or if you believe any of that information is incorrect or incomplete, please call or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Email: info@hideout-leather.co.uk

Telephone: 01799 584828

 

Alternatively, if you wish to change your existing preferences in relation to receiving marketing information please go to My Account where you can review and update your details accordingly.